After a woman at a Lubbock nursing home claimed staff at the facility took her service dog, new objections were brought to light from the husband of another resident.

Terri Cothrum, 51, said administrators threatened to take her service dog, Ringo, after a reported incident two days before Christmas. She said a nurse ended up bringing him home in the meantime.

Related Story: Woman in Wheelchair: Service Dog Taken from Me

Mike Cathey said his wife has been a resident at Heritage Oaks for over five years. He claimed Cothrum’s story did not add up.

“The dog didn’t stay around the lady,” Cathey said. “[It] got into my wife’s room, and scratched her.”

Cathey said Ringo would run through the halls at the facility. He said the incident days before Christmas was not isolated, claiming that at least one similar situation had happened before.

“The administration took the dog out for a few days,” he said, adding that they brought him back when Cothrum threatened a lawsuit.

Cothrum claimed Ringo would help her pick items off the floor and help pull her wheelchair.

“He doesn’t chase anyone anywhere,” Cothrum said.

Cathey did not buy it.

“There was no intention to pull that wheelchair,” he said.

When initially contacted for an interview, staff at Heritage Oaks declined. A spokesperson provided a written statement Wednesday:

Heritage Oaks Nursing & Rehabilitation Center abides by all ADA regulations and requirements.  We also have an obligation to ensure the safety of all residents, visitors and staff members at the center.

EverythingLubbock.com followed up with additional questions on Wednesday, and the request for additional comment was declined.

“We are unable to comment further at this time,” spokesperson Jeanne Moore said.

“The public wants to know why they are allowing a person’s joy and livelihood to be stolen [because] of an employee. People LIE you know!” Amy Cochran said on Facebook in response to learning of Cothrum’s story.

“This is awful. She needs her dog. Maybe the staff was afraid of dogs. But I know this dog. It is very nice and friendly,” Yolanda Abrego said on Facebook. Abrego added that she has visited Heritage Oaks on a weekly basis.

“If Ringo never showed aggression to visitors or other staff or tenants then maybe it is the person that felt threatened by him that needs to be investigated. He may have been protecting his owner because he felt either he or she was being threatened and they were provoking him. I would hope someone that knows the laws and can interact with the correct agencies that need to look into this situation will step up and help her get her dog back. Bless her heart, I know her sadness and concern for her baby is overwhelming to her,” said Connie Childress Jordan on Facebook.

Wendy Bloxom Hill said she too has gone to Heritage Oaks on a regular basis. “I’ve seen this lady with her dog and quite frankly, she yells at the dog quite often. She might love her dog but maybe she should have more patience with him. If it’s a true service dog, it shouldn’t have to be reprimanded in such a manner. Maybe it’s possible the dog is getting frustrated and could possibly be starting to show signs of aggression. I do believe he could be returned to his owner with maybe, ‘a refresher course’, from someone who specializes in service dog training.”

For a list of guidelines provided by the Americans for Disabilities Act on its website, click here.